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The company also wanted to dive deeper in the issue of its brand presence specifically on that audience that doesn’t use Twitter. They found out that they “didn’t know or misunderstood” what Twitter was for and they thought one is “supposed to tweet every day and didn’t think they would have that much to say.”
In light of the results of the research, Twitter decided to do the following to remedy the situation:
- They will launch a new look which will reflect the people who make Twitter what it is where they will show its diversity.
- Twitter will roll out marketing which includes digital and video ads which will apparently let people see what is happening on Twitter.
This is a positive move by the company as they try to figure what Twitter is for the confused populace who have access to the internet. In addition, the solutions presented will also be under scrutiny when they are implemented to see if they will be effective.
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